Terms & Conditions

1. General Provisions

These Terms & Conditions govern the use of the services offered through the TheSIM platform. By using the platform, you are deemed to have accepted these terms.

2. Description of Service

TheSIM is a platform that provides users with digital eSIM profiles for mobile data access while traveling. Plans are offered through partnerships with local carriers.

3. User Obligations

• Provide accurate and up-to-date information at purchase
• Check your device's eSIM compatibility before buying
• Keep your account information secure
• Not use the platform for any unlawful purpose

4. Payment and Billing

All payments are collected at the time of purchase, in the selected currency. Prices are listed on the platform on an up-to-date basis and are shown VAT-included.

5. Limitation of Liability

TheSIM cannot be held responsible for interruptions caused by local carriers' network coverage or speed. The service is provided "as is", subject to available infrastructure conditions.

6. Changes

TheSIM reserves the right to update these terms with prior notice. Updates take effect as soon as they are published on the platform.